We are seeking a well-rounded and proactive Operations Manager to support our clients international workforce strategy while also managing operational infrastructure, office logistics, and internal policies. This hybrid role is perfect for someone who thrives at the intersection of global staffing, policy development, and operational execution.
The ideal candidate will have experience managing cross-border workforce deployment, working with EORs and staffing vendors, and ensuring company policies and workplace environments align with organisational goals.

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Key Responsibilities

Global Staffing Operations

• Coordinate global staffing logistics, including onboarding, offboarding, and employee lifecycle management across multiple countries.
• Liaise with recruitment partners, internal hiring teams, and Employer of Record (EOR) vendors.
• Monitor compliance with international labour standards, visa/work permit requirements, and documentation.

Company Policy Design & Updates

• Draft, review, and update internal policies (HR, operations, travel, remote work, etc.) in collaboration with legal and HR teams.
• Maintain a centralised policy library and ensure company-wide communication and accessibility.
• Support periodic audits of existing policies to align with changing business needs and global compliance standards.

Office & Facility Management

• Oversee office operations including workspace management, vendor contracts, equipment procurement, and health & safety compliance.
• Manage hybrid or distributed work environments, ensuring adequate support and infrastructure for remote staff.
• Coordinate with IT, admin, and security teams to maintain smooth day-to-day facility operations.

Process Optimisation & Cross-Functional Support

• Identify inefficiencies across staffing and office workflows; implement tools and process improvements.
• Work closely with HR, Legal, Finance, and IT to ensure unified and compliant operations across departments and locations.
• Track key metrics (e.g., staffing turnaround time, policy update cycles, office utilisation) and provide regular reports.

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Requirements

• Bachelor’s degree in Business Administration, Operations, HR, or a related field.
• 4–8 years of experience in staffing operations, office management, or global HR operations.
• Strong knowledge of international employment practices and EOR/PEO models.
• Experience managing administrative and workplace operations.
• Excellent organisational, communication, and cross-functional collaboration skills.
• Strong project management skills and attention to detail.

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Preferred Attributes

• Experience supporting remote-first or hybrid global teams.
• Ability to design and implement scalable systems and policy frameworks.
• Familiarity with onboarding and staffing management tools.
• Multilingual abilities or international work experience a plus.

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